It is very sad when your phone is lost or someone steals it, but now you don’t have to live without it. If you live in the US, the Assurance Wireless Phone Replacement Program lets you replace your phone without buying a new phone. Everyone can get their phone through the free government cell phone program.
If a person satisfies the minimal conditions, they can get a low-cost cell phone plan. In many states, the well-known free government phone program Assurance Wireless Phone Replacement can help you quickly resolve your phone-related problems.
Those who are eligible for the Assurance Wireless Phone Upgrade get wonderful advantages like a free Android smartphone, data, free voice minutes, unlimited text bundles, not just unlimited messages, and free Android devices. also comes with 500 MB of free internet, unlimited texts, and unlimited minutes.
In today’s post, I will tell you every detail of how you can get an Assurance Wireless Phone Replacement.
What is the Replacement Offer for an Assurance Wireless Phone?
Assurance Wireless offers a one-year warranty on each of their phones, so any damage to the phone during this timeline will be repaired or replaced at no charge.
How To Get An Assurance Wireless Phone Replacement?
Follow these steps to get Assurance Wireless Phone Replacement
- Call 1-888-321-5880 to contact the customer support department for information on how to replace it if it breaks.
- Use the Assurance Wireless website to submit an online application.
- Give your name, address, and ZIP code to complete the application. Assure the accuracy of the data you provide.
- Check your remaining assurance wireless lifeline account and create a report that is as complete as possible.
- Visit a nearby store with your eligibility documents.
- Send the application form to us by fax or email for approval.
Eligibility for Assurance Wireless Phone Replacement
The criteria and eligibility requirements must be met to get an Assurance Wireless Phone Replacement.
- You may be eligible for the replacement Assurance Wireless phone under the federal Lifeline Assistance program based on national or state eligibility requirements. If you receive federal assistance like Medicaid or SNAP (Supplemental Nutrition Assistance Program), you can be qualified for the free government phone program.
- You may also be eligible based on your household income so long as it is less than the poverty line, which is typically 135% in most states. But as the eligibility differs by state, you should double-check with the nearest retailer. As a result, you will have to provide documentation of your income or proof of your enrollment in a government assistance program to allow Assurance Wireless to consider your application.
Assurance Wireless’s eligible public programs include some of the following
- Supplemental Nutrition Assistance Program (SNAP).
- Federal Public Housing Assistance (Section 8).
- Supplemental Security Income (SSI).
- Veterans and Survivors Pension Benefit Program.
- Medicaid.
If you want to be eligible for an income-based phone upgrade from Assurance Wireless, your household’s total income must fall within a particular limit. All taxable and non-taxable income that each member of your household receives is included in the total household income.
Interest, salary, spousal support, dividends, grants, child support, allowances, gifts, payments for public assistance, stipends, rental income, social security, and pensions are only a few examples of earnings. The earnings from self-employment, cash transfers from other sources, and all non-monetary revenue associated with employment are also included in the income.
Assurance Wireless Phone Replacement Documentation Requirements
For an Assurance Wireless phone to be replaced, the documents that follow are required.
- Assurance wireless phone invoice or receipt, as well as copies of the front and back.
- Your benefit ID card or any other proof of program registration.
- Wireless phone assurance invoice or receipt.
- Certification of eligibility from a recognized body.
- Your birth certificate is in a copy.
- Passport photo.
- Proof of US citizenship.
- A copy of the benefit statement is proof of income.
- Your employer’s most recent income statement.
- Recentest tax returns.
How Do I Request a Wireless Assurance Replacement Phone?
Follow these processes to request a replacement Assurance Wireless phone:
- Fill out a form to get a new phone: To finish this, please follow the instructions on the website or those given by the customer care division. We’ll need your ten-digit wireless number for assurance.
- Apply: Submit your application as you wait for a new phone. To apply for a new phone, you can also go to the local Assurance wireless location.
- Contact Assurance Wireless customer care here: The customer service line can be reached at 888-321-5880, or you can send an email to [email protected].
- Reporting a broken phone: Make a thorough report of everything that happened to your broken phone. Make sure it is correct and include every important detail.
- Choose a new phone: Assurance Wireless offers several replacement choices. You can select whichever meets your needs.
Replacement timeline for the Assurance wireless phone
One year has come and gone since the day you got the phone before you are eligible for an Assurance Wireless broken phone replacement. After this period, you will need to pay for new chargers to purchase a new phone.
Cost to Replace an Assurance Wireless Phone
The Wireless Phone Replacement costs $25 plus $10 for shipping, for a total of $35. However, the organization will pay the cost if the Assurance Wireless phone is returned within the first year of being issued.
Read Now: Best Free Government Cell Phone Program
What Restrictions Apply to the Assurance Wireless Phone?
Yes. It’s important to note that the service is available for those with qualifying incomes or those enrolled in eligible government programs. In addition, the following restrictions apply:
- There is no transferability for the lifeline program.
- One lifeline account is allowed per home.
- Your residential address and the one you provide for phone service must be the same.
To guarantee that everyone gets a replacement Assurance Wireless phone without restriction, the corporation does have some exceptions. There are a few exceptions that do exist, including:
- The Assurance Wireless Lifeline service is available to people living in nursing homes, homeless shelters, and other different households living at the same address.
- Residents with transient addresses may apply.
- If there is a Lifeline service at your address, a person in your community can help you complete the Lifeline Household Worksheet.
Comparison with Other Replacement Options
This table compares the options for replacing phones from Assurance Wireless with those from other service providers:
Service Providers | Cost of Broken Phone Replacement | Customer Care Contact | Timeline for Free Broken Phone Replacement |
---|---|---|---|
Assurance Wireless | $35 | 888-321-5880ourteam@assurancewireless | 1 year |
Qlink | $34.95 | [email protected] | 14 days |
Safelink | $39 | 1-800-723-35461-800-378-1684 | 1 year |
Frequently Asked Questions
What Phone Does Assurance Wireless Give You 2023?
If you qualify for the phone, Assurance will give you a free Android phone. Assurance only gives Android phones. It does not offer iPhones to its customers. The phone is limited to Assure’s inventory, most of which are budget-level smartphones.
Are Assurance Wireless Phones New or Refurbished?
Assurance Wireless provides a free phone or a phone at a very nominal cost to its eligible customers. Phones are either new or refurbished depending on model availability or available rate plans.
Will Assurance Wireless SIM Card Work in Another Phone?
The answer is no, you cannot use the Assurance Wireless SIM card in another phone. Because the SIM card you have is usually linked to a specific phone, which was provided to you through a program. In most cases, the Assurance Wireless SIM card is locked with the one you were initially activated with.
How Do You Tell If My Replacement Phone Is New or Refurbished?
If you want to know if your phone is brand new or old then you have to click on software status or check the status of your phone. Here you can check the IMEI number information. Check both the numbers you get. If these numbers do not match then the Android phone you are using is not brand new.
Do Refurbished Phones Last?
The retailer selling the mobile in the market gives a warranty on the mobile. But even if there is no problem with a refurbished phone, it works well for at least 3 years.
Conclusion
If you follow the correct guidelines, you may replace your Assurance Wireless phone in no time. After you buy the phone, they will pay for all replacement costs for the first year; following that, you will have to pay a $20 replacement price.
Now losing your phone won’t keep you from staying in touch with family or friends thanks to Assurance Wireless Phone Replacement, which offers you free minutes and phones until you qualify.
If you live at or below 135% of the federal poverty index or are a participant in any federal assistance program, you need to contact an Assurance Wireless Phone Replacement customer service agent.